{"id":50719,"date":"2025-05-27T09:32:38","date_gmt":"2025-05-27T07:32:38","guid":{"rendered":"https:\/\/eurotherm.eu\/assistance\/"},"modified":"2025-06-25T12:42:18","modified_gmt":"2025-06-25T10:42:18","slug":"assistance","status":"publish","type":"page","link":"https:\/\/eurotherm.eu\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f50723-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"50723\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/50719#wpcf7-f50723-o1\" method=\"post\" class=\"wpcf7-form init form-with-animated-labels\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"50723\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f50723-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"yourName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"yourName\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"yourName\" \/><\/span>\n      <label for=\"yourName\">Name*<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"yourSurname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"yourSurname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"yourSurname\" \/><\/span>\n      <label for=\"yourSurname\">Surname*<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n      <label for=\"email\">Email*<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"numtel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" id=\"numtel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"numtel\" \/><\/span>\n      <label for=\"numtel\">Phone*<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"companyName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"companyName\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"companyName\" \/><\/span>\n      <label for=\"companyName\">Company Name<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <div class=\"form-wrapper select-custom mb-3\">\n      <!-- Ho tradotto le nazioni. Se vuoi mantenerle in italiano, rimetti i nomi originali tra virgolette -->\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"country-choice\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" id=\"countryChoice\" aria-required=\"true\" aria-invalid=\"false\" name=\"country-choice\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Select your country\">Select your country<\/option><option value=\"Afghanistan\">Afghanistan<\/option><option value=\"Albania\">Albania<\/option><option value=\"Algeria\">Algeria<\/option><option value=\"Andorra\">Andorra<\/option><option value=\"Angola\">Angola<\/option><option value=\"Antigua and Barbuda\">Antigua and Barbuda<\/option><option value=\"Argentina\">Argentina<\/option><option value=\"Armenia\">Armenia<\/option><option value=\"Australia\">Australia<\/option><option value=\"Austria\">Austria<\/option><option value=\"Azerbaijan\">Azerbaijan<\/option><option value=\"Bahamas\">Bahamas<\/option><option value=\"Bahrain\">Bahrain<\/option><option value=\"Bangladesh\">Bangladesh<\/option><option value=\"Barbados\">Barbados<\/option><option value=\"Belarus\">Belarus<\/option><option value=\"Belgium\">Belgium<\/option><option value=\"Belize\">Belize<\/option><option value=\"Benin\">Benin<\/option><option value=\"Bhutan\">Bhutan<\/option><option value=\"Bolivia\">Bolivia<\/option><option value=\"Bosnia and Herzegovina\">Bosnia and Herzegovina<\/option><option value=\"Botswana\">Botswana<\/option><option value=\"Brazil\">Brazil<\/option><option value=\"Brunei\">Brunei<\/option><option value=\"Bulgaria\">Bulgaria<\/option><option value=\"Burkina Faso\">Burkina Faso<\/option><option value=\"Burundi\">Burundi<\/option><option value=\"Cambodia\">Cambodia<\/option><option value=\"Cameroon\">Cameroon<\/option><option value=\"Canada\">Canada<\/option><option value=\"Cape Verde\">Cape Verde<\/option><option value=\"Central African Republic\">Central African Republic<\/option><option value=\"Chad\">Chad<\/option><option value=\"Chile\">Chile<\/option><option value=\"China\">China<\/option><option value=\"Colombia\">Colombia<\/option><option value=\"Comoros\">Comoros<\/option><option value=\"Congo (Congo-Brazzaville)\">Congo (Congo-Brazzaville)<\/option><option value=\"Costa Rica\">Costa Rica<\/option><option value=\"C\u00f4te d\u2019Ivoire\">C\u00f4te d\u2019Ivoire<\/option><option value=\"Croatia\">Croatia<\/option><option value=\"Cuba\">Cuba<\/option><option value=\"Cyprus\">Cyprus<\/option><option value=\"Czechia (Czech Republic)\">Czechia (Czech Republic)<\/option><option value=\"Democratic Republic of the Congo\">Democratic Republic of the Congo<\/option><option value=\"Denmark\">Denmark<\/option><option value=\"Djibouti\">Djibouti<\/option><option value=\"Dominica\">Dominica<\/option><option value=\"Dominican Republic\">Dominican Republic<\/option><option value=\"Ecuador\">Ecuador<\/option><option value=\"Egypt\">Egypt<\/option><option value=\"El Salvador\">El Salvador<\/option><option value=\"Equatorial Guinea\">Equatorial Guinea<\/option><option value=\"Eritrea\">Eritrea<\/option><option value=\"Estonia\">Estonia<\/option><option value=\"Eswatini\">Eswatini<\/option><option value=\"Ethiopia\">Ethiopia<\/option><option value=\"Fiji\">Fiji<\/option><option value=\"Finland\">Finland<\/option><option value=\"France\">France<\/option><option value=\"Gabon\">Gabon<\/option><option value=\"Gambia\">Gambia<\/option><option value=\"Georgia\">Georgia<\/option><option value=\"Germany\">Germany<\/option><option value=\"Ghana\">Ghana<\/option><option value=\"Greece\">Greece<\/option><option value=\"Grenada\">Grenada<\/option><option value=\"Guatemala\">Guatemala<\/option><option value=\"Guinea\">Guinea<\/option><option value=\"Guinea-Bissau\">Guinea-Bissau<\/option><option value=\"Guyana\">Guyana<\/option><option value=\"Haiti\">Haiti<\/option><option value=\"Honduras\">Honduras<\/option><option value=\"Hungary\">Hungary<\/option><option value=\"Iceland\">Iceland<\/option><option value=\"India\">India<\/option><option value=\"Indonesia\">Indonesia<\/option><option value=\"Iran\">Iran<\/option><option value=\"Iraq\">Iraq<\/option><option value=\"Ireland\">Ireland<\/option><option value=\"Israel\">Israel<\/option><option value=\"Italy\">Italy<\/option><option value=\"Jamaica\">Jamaica<\/option><option value=\"Japan\">Japan<\/option><option value=\"Jordan\">Jordan<\/option><option value=\"Kazakhstan\">Kazakhstan<\/option><option value=\"Kenya\">Kenya<\/option><option value=\"Kiribati\">Kiribati<\/option><option value=\"Kuwait\">Kuwait<\/option><option value=\"Kyrgyzstan\">Kyrgyzstan<\/option><option value=\"Laos\">Laos<\/option><option value=\"Latvia\">Latvia<\/option><option value=\"Lebanon\">Lebanon<\/option><option value=\"Lesotho\">Lesotho<\/option><option value=\"Liberia\">Liberia<\/option><option value=\"Libya\">Libya<\/option><option value=\"Liechtenstein\">Liechtenstein<\/option><option value=\"Lithuania\">Lithuania<\/option><option value=\"Luxembourg\">Luxembourg<\/option><option value=\"Madagascar\">Madagascar<\/option><option value=\"Malawi\">Malawi<\/option><option value=\"Malaysia\">Malaysia<\/option><option value=\"Maldives\">Maldives<\/option><option value=\"Mali\">Mali<\/option><option value=\"Malta\">Malta<\/option><option value=\"Marshall Islands\">Marshall Islands<\/option><option value=\"Mauritania\">Mauritania<\/option><option value=\"Mauritius\">Mauritius<\/option><option value=\"Mexico\">Mexico<\/option><option value=\"Micronesia\">Micronesia<\/option><option value=\"Moldova\">Moldova<\/option><option value=\"Monaco\">Monaco<\/option><option value=\"Mongolia\">Mongolia<\/option><option value=\"Montenegro\">Montenegro<\/option><option value=\"Morocco\">Morocco<\/option><option value=\"Mozambique\">Mozambique<\/option><option value=\"Myanmar\">Myanmar<\/option><option value=\"Namibia\">Namibia<\/option><option value=\"Nauru\">Nauru<\/option><option value=\"Nepal\">Nepal<\/option><option value=\"Netherlands\">Netherlands<\/option><option value=\"New Zealand\">New Zealand<\/option><option value=\"Nicaragua\">Nicaragua<\/option><option value=\"Niger\">Niger<\/option><option value=\"Nigeria\">Nigeria<\/option><option value=\"North Korea\">North Korea<\/option><option value=\"North Macedonia\">North Macedonia<\/option><option value=\"Norway\">Norway<\/option><option value=\"Oman\">Oman<\/option><option value=\"Pakistan\">Pakistan<\/option><option value=\"Palau\">Palau<\/option><option value=\"Panama\">Panama<\/option><option value=\"Papua New Guinea\">Papua New Guinea<\/option><option value=\"Paraguay\">Paraguay<\/option><option value=\"Peru\">Peru<\/option><option value=\"Philippines\">Philippines<\/option><option value=\"Poland\">Poland<\/option><option value=\"Portugal\">Portugal<\/option><option value=\"Qatar\">Qatar<\/option><option value=\"Romania\">Romania<\/option><option value=\"Russia\">Russia<\/option><option value=\"Rwanda\">Rwanda<\/option><option value=\"Saint Kitts and Nevis\">Saint Kitts and Nevis<\/option><option value=\"Saint Lucia\">Saint Lucia<\/option><option value=\"Saint Vincent and the Grenadines\">Saint Vincent and the Grenadines<\/option><option value=\"Samoa\">Samoa<\/option><option value=\"San Marino\">San Marino<\/option><option value=\"Sao Tome and Principe\">Sao Tome and Principe<\/option><option value=\"Saudi Arabia\">Saudi Arabia<\/option><option value=\"Senegal\">Senegal<\/option><option value=\"Serbia\">Serbia<\/option><option value=\"Seychelles\">Seychelles<\/option><option value=\"Sierra Leone\">Sierra Leone<\/option><option value=\"Singapore\">Singapore<\/option><option value=\"Slovakia\">Slovakia<\/option><option value=\"Slovenia\">Slovenia<\/option><option value=\"Solomon Islands\">Solomon Islands<\/option><option value=\"Somalia\">Somalia<\/option><option value=\"South Africa\">South Africa<\/option><option value=\"South Korea\">South Korea<\/option><option value=\"South Sudan\">South Sudan<\/option><option value=\"Spain\">Spain<\/option><option value=\"Sri Lanka\">Sri Lanka<\/option><option value=\"Sudan\">Sudan<\/option><option value=\"Suriname\">Suriname<\/option><option value=\"Sweden\">Sweden<\/option><option value=\"Switzerland\">Switzerland<\/option><option value=\"Syria\">Syria<\/option><option value=\"Taiwan\">Taiwan<\/option><option value=\"Tajikistan\">Tajikistan<\/option><option value=\"Tanzania\">Tanzania<\/option><option value=\"Thailand\">Thailand<\/option><option value=\"Timor-Leste\">Timor-Leste<\/option><option value=\"Togo\">Togo<\/option><option value=\"Tonga\">Tonga<\/option><option value=\"Trinidad and Tobago\">Trinidad and Tobago<\/option><option value=\"Tunisia\">Tunisia<\/option><option value=\"Turkey\">Turkey<\/option><option value=\"Turkmenistan\">Turkmenistan<\/option><option value=\"Tuvalu\">Tuvalu<\/option><option value=\"Uganda\">Uganda<\/option><option value=\"Ukraine\">Ukraine<\/option><option value=\"United Arab Emirates\">United Arab Emirates<\/option><option value=\"United Kingdom\">United Kingdom<\/option><option value=\"United States\">United States<\/option><option value=\"Uruguay\">Uruguay<\/option><option value=\"Uzbekistan\">Uzbekistan<\/option><option value=\"Vanuatu\">Vanuatu<\/option><option value=\"Vatican City\">Vatican City<\/option><option value=\"Venezuela\">Venezuela<\/option><option value=\"Vietnam\">Vietnam<\/option><option value=\"Yemen\">Yemen<\/option><option value=\"Zambia\">Zambia<\/option><option value=\"Zimbabwe\">Zimbabwe<\/option><\/select><\/span>\n\n      <label for=\"countryChoice\">Country*<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-12\">\n    <div class=\"form-wrapper mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"nummatricola\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"serialNumber\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nummatricola\" \/><\/span>\n      <label for=\"serialNumber\">Serial Number<\/label>\n    <\/div>\n  <\/div>\n  <div class=\"col-lg-12\">\n    <div class=\"form-wrapper-title mb-3\">\n      <h6>Select Request<\/h6>\n    <\/div>\n    <div class=\"form-wrapper mb-3\">\n      <!-- Traduzione opzioni Radio: Guasto, Ricambi, Info, Altro -->\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"radio-sel-richiesta\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-sel-richiesta\" value=\"System Failure\" \/><span class=\"wpcf7-list-item-label\">System Failure<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-sel-richiesta\" value=\"Spare Parts Request\" \/><span class=\"wpcf7-list-item-label\">Spare Parts Request<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-sel-richiesta\" value=\"Technical Info\" \/><span class=\"wpcf7-list-item-label\">Technical Info<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-sel-richiesta\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"col-12\">\n    <div class=\"custom-file-upload\">\n      <label class=\"static-labels\" for=\"file-upload\">\n        <div class=\"upload-box\">\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\">\n            <path d=\"M12 16V4m0 0l-4 4m4-4l4 4M4 20h16\" \/>\n          <\/svg>\n          <p>Click or drag and drop to upload your file<\/p>\n          <p class=\"desc\">PNG, JPG, PDF, GIF, SVG (max 5Mb)<\/p>\n        <\/div>\n      <\/label>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"file-upload\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"file-upload\" accept=\".png,.jpg,.jpeg,.pdf,.gif,.svg\" aria-invalid=\"false\" type=\"file\" name=\"file-upload\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"col-12\">\n    <div class=\"form-wrapper form-textarea-wrapper mt-3 mb-3\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"messaggio\"><textarea cols=\"40\" rows=\"1\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"messaggio\" aria-required=\"true\" aria-invalid=\"false\" name=\"messaggio\"><\/textarea><\/span>\n      <label for=\"messaggio\">Message*<\/label>\n    <\/div>\n  <\/div>\n<\/div>\n<div class=\"form-footer d-flex justify-content-between\">\n  <div class=\"eth-final-disclaimer d-flex mb-3\">\n    <div class=\"eth-disc-accept me-2\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"privacy-acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"privacy-acceptance\" value=\"1\" id=\"privacyAccept\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n    <\/div>\n    <span id=\"emailHelp\" class=\"form-text\">\n      I have read and accept the <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/70154865\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><span class=\"text-primary\">*<\/span>\n    <\/span>\n  <\/div>\n  <div class=\"eth-final-disclaimer d-flex mb-3\">\n    <div class=\"eth-disc-accept me-2\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter-acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"newsletter-acceptance\" value=\"1\" id=\"newsletterAccept\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n    <\/div>\n    <span id=\"emailHelp\" class=\"form-text\">\n      Sign me up for the newsletter.\n    <\/span>\n    <\/span> <!-- Nota: c'era uno span di chiusura in pi\u00f9 nel tuo originale, l'ho lasciato per non rompere il layout se serviva, ma controlla -->\n  <\/div>\n  <div class=\"form-group eth-submit\">\n    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-outline-secondary\" type=\"submit\" value=\"Send\" \/>\n  <\/div>\n<\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_source\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_medium\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_campaign\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_term\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_content\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"gclid\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"assistenza.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-50719","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/pages\/50719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/comments?post=50719"}],"version-history":[{"count":7,"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/pages\/50719\/revisions"}],"predecessor-version":[{"id":52631,"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/pages\/50719\/revisions\/52631"}],"wp:attachment":[{"href":"https:\/\/eurotherm.eu\/en\/wp-json\/wp\/v2\/media?parent=50719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}